If you are not using proxy to access the Internet, make sure that proxy server is disabled (Control Panel -> Network & Internet -> Internet Options -> Connections -> LAN Settings).Īlso, uncheck the option “ Do not save encrypted files to disk” on the Advanced tab of IE settings and restart Outlook.
In this case, check the proxy server settings in your IE first: if IE has incorrect proxy settings, Outlook won’t be able to download images from the Internet.